Customer service
0860 002 109
Monday – Friday:
08:30 to 16:00
Contact Details
Claims Submission:
claims@medscheme.co.za
Queries (membership, contributions and claims):
mbmed@medscheme.co.za
Postal Address(es)
All correspondence except claims:
PO Box 1101
Florida
Florida Glen
1708
Physical Address
Mercedes-Benz South Africa Ltd
7 Settlers Way
Gately Township
East London
The benefits of logging in
- View claims submitted to the scheme and track the status / progress of your claim
- View the benefits still available and download a breakdown of the benefits used
- Request a hospital pre-authorisation
- Download a copy of your membership certificate
- Download a copy of your tax certificate
- Request chronic medication authorisation online and view chronic medication that has already been authorised
- Update your personal details